Contact

We aim to respond to all enquiries within 2 business days.

General enquiries

Legal notices

For service of formal legal notices, please email grievance@runmybuild.ai with subject "Notice". RunMyBuild.ai is operated by PairOx Pty Ltd (ABN 82 154 477 728), 4 Lorikeet Street, Glenwood, NSW 2768, Australia.

Postal / registered address

PairOx Pty Ltd (ABN 82 154 477 728), 4 Lorikeet Street, Glenwood, NSW 2768, Australia. For service of legal notice please also email grievance@runmybuild.ai with subject "Notice".

Privacy rights requests

To exercise access, correction, erasure, or other data rights under applicable law (AU Privacy Act, NZ Privacy Act, Singapore PDPA, India DPDP, UK GDPR, US state privacy laws), email privacy@runmybuild.ai with subject "Privacy Rights Request". See our Privacy Policy for full details.

Grievance Officer / Data Protection Contact

In compliance with the India Digital Personal Data Protection Act 2023 (DPDP), EU GDPR Article 27, California CPRA, and the Australian Privacy Act 1988, the following officer handles all data-protection requests, privacy complaints, and grievances:

Name:: Privacy & Compliance Lead
Designation:: Grievance Officer
Email:: privacy@runmybuild.ai
Postal address:: PairOx Pty Ltd (ABN 82 154 477 728), 4 Lorikeet Street, Glenwood, NSW 2768, Australia.
Response SLA:: 30 calendar days. Urgent matters (security breach, child safety, imminent harm) are acknowledged within 24 hours and actioned within 72 hours.

You may exercise data-subject rights — access, correction, deletion, portability — by emailing the address above with subject line [DSAR] and your full registered name.