Frequently asked questions and quick answers to get you started.
Sign in to your owner or builder portal, click "New Project" on your dashboard, and follow the guided setup. You will enter project basics — address, budget, and timeline — then invite your team. The AI advisor will suggest next steps based on your build type.
RunMyBuild.ai is currently available in Australia. Each region has localised compliance templates, tax formats, and supplier networks. More markets are planned.
Open the project timeline, navigate to the relevant stage, and tap "Report Defect". Upload photos, describe the issue, and assign it to a builder or subcontractor. The platform will log the defect, notify the assignee, and track resolution until sign-off.
We aim to respond to all enquiries within 2 business days.
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